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Hong Kong 999 callers to be given first aid advice on 32 common problems to help patients before emergency services arrive

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Callers to Hong Kong’s 999 emergency service will receive first aid advice over the phone for 32 common situations or illnesses so they can help patients before first responders arrive. The city’s fire service – which deals with calls for ambulances, as well as for firefighters – was from Thursday rolling out a new international computer system to run the service. Rather than hanging up after sending an ambulance, officers of the fire services communications centre will...

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